Return & Refund Policy – LadyCare Bangladesh

At LadyCare, your satisfaction and comfort are our top priorities. We understand that sometimes returns or refunds may be necessary. Please read our Return & Refund Policy carefully to ensure a smooth and hassle-free process.

🔄 Returns

  • Returns are accepted within 7 days of receiving your order.
  • To be eligible for a return, products must be unused, unopened, and in their original packaging to maintain hygiene and safety standards.
  • Unfortunately, used or opened products cannot be returned or exchanged due to health reasons.

💸 Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days.
  • Refunds will be issued via the original payment method or store credit, depending on your preference and payment type.

🚫 Non-Returnable Items

  • Opened or used products
  • Discounted or promotional items (unless defective)
  • Gifts or items marked as final sale

📦 How to Return an Item

  1. Contact our customer support at support@ladycare.com.bd or call +880 1805-090288 within 7 days of delivery.
  2. Provide your order number and reason for return.
  3. Follow the instructions given by our support team for safe packaging and shipping.
  4. Ship the product back to our designated return address (provided upon approval).

❓ Need Assistance?

If you have questions or need help with a return or refund, please contact us anytime:

We’re here to ensure your satisfaction and a positive shopping experience.