Help & Support – LadyCare Bangladesh

Your comfort is our priority. We’re here to help you every step of the way.

Whether you’re a new shopper or a returning customer, our support team is ready to assist you with all your questions and concerns — from order placement to returns.

???? Frequently Asked Questions (FAQs)

1. How can I place an order?
Visit www.ladycare.com.bd, choose your products, add them to your cart, and proceed to checkout with your preferred payment method.

2. Can I cancel or change my order?
Yes — as long as your order hasn’t shipped. Contact our support team immediately to request changes or cancellation.

3. What payment methods do you accept?
We accept:

• bKash
• Nagad
• Rocket
• Visa/Mastercard
• Cash on Delivery (COD)

4. How long does delivery take?

• Dhaka City: 1–2 working days
• Other Areas: 2–5 working days
  You’ll receive tracking information via SMS or email once your order is dispatched.

5. How do I return a product?
If the product is unopened, unused, and in its original packaging, you can return it within 7 days. Visit our Return & Refund Policy for full guidelines.

???? Track Your Order

You can track your delivery status anytime:
???? Go to Track Your Order
Enter your Order ID and email or phone number to get real-time updates.

???? Contact Customer Care

We’re available 6 days a week to assist you:

Working Hours: Saturday to Thursday, 10:00 AM – 7:00 PM
Phone: +880 1805-090288
Email: support@ladycare.com.bd
Live Chat: Available on our website

????️ Our Customer Commitment

• Discreet packaging for your privacy
• Fast, nationwide delivery
• Genuine, dermatologically-tested products
• Hassle-free return process

???? Still Need Help?

If your question isn’t listed above, feel free to contact us via our website, email, or social channels.
We’re here to support your wellness journey ????