Help & Support – LadyCare Bangladesh
Your comfort is our priority. We’re here to help you every step of the way.
Whether you’re a new shopper or a returning customer, our support team is ready to assist you with all your questions and concerns — from order placement to returns.
📋 Frequently Asked Questions (FAQs)
1. How can I place an order?
Visit www.ladycare.com.bd, choose your products, add them to your cart, and proceed to checkout with your preferred payment method.
2. Can I cancel or change my order?
Yes — as long as your order hasn’t shipped. Contact our support team immediately to request changes or cancellation.
3. What payment methods do you accept?
We accept:
- bKash
- Nagad
- Rocket
- Visa/Mastercard
- Cash on Delivery (COD)
4. How long does delivery take?
- Dhaka City: 1–2 working days
- Other Areas: 2–5 working days
You’ll receive tracking information via SMS or email once your order is dispatched.
5. How do I return a product?
If the product is unopened, unused, and in its original packaging, you can return it within 7 days. Visit our Return & Refund Policy for full guidelines.
📦 Track Your Order
You can track your delivery status anytime:
📦 Go to Track Your Order
Enter your Order ID and email or phone number to get real-time updates.
📞 Contact Customer Care
We’re available every day, with no fixed working hours, to assist you:
Phone: +880 1805-080480
Email: support@ladycare.com.bd
Live Chat: Available on our website
💝 Our Customer Commitment
- Secure packaging for safe delivery
- Fast, nationwide delivery
- Genuine, quality-checked watches
- Hassle-free return process
💬 Still Need Help?
If your question isn’t listed above, feel free to contact us via our website, email, or social channels.
We’re here to support your shopping journey 💖
